Refund & cancellation policy

Last updated 19 October 2026

RepBolt is software that gyms use to give their members workout plans, diet charts and training times. Gyms pay for member seats; members of those gyms don't pay us anything.

Free trial

Every new gym gets 5 member seats free for 14 days. We don't ask for a card and nothing is charged when the trial ends.

What you pay for

• Member seats, bought for 1 month (30 days) or 1 year (365 days), paid in advance through Razorpay (UPI, card or netbanking). The price you see at checkout is the price you pay.
• Seats do not renew automatically. There is no subscription to cancel and no future charge unless you buy more seats yourself.

Cancelling

Because nothing renews, you can stop at any time simply by not buying more seats. Seats you have already bought stay active until the end of their period. You can also delete your gym account; see Delete your account.

Refunds

• Charged twice or the wrong amount: full refund of the extra charge.
• Paid but seats didn't appear: we add the seats or refund you in full, your choice.
• RepBolt was unavailable for a long time because of us: we refund the unused part of the affected period.
• Changed your mind: a full refund if you ask within 7 days of paying and haven't given any of the new seats to members.
• Otherwise seats aren't refundable once their period has started, except where the law requires.

How to ask for a refund

Email hello@repbolt.com from your gym owner's email address with your gym's name and the payment date. We reply within 2 working days. Approved refunds go back to the original payment method within 5–7 working days (your bank may take a little longer to show it).